Legal
Terms of Sale & Use
The agreement between you and Spooled Racing when you buy or use our products.
Last updated 22 August 2026 · Version 2026-08-22
1. Agreement to these terms
These Terms of Sale & Use ("Terms") are a binding agreement between you and Spooled Racing ("we", "us", "our"). They apply when you browse this website, place an order, or use a Spooled product.
By placing an order you confirm that you have read and accepted these Terms, that you are at least 18 years old, and that you have the legal capacity to enter into this agreement. If you do not agree, do not order.
2. The product
Spooled Dash is an aftermarket touchscreen display for motor vehicles. It reads data made available by a third-party tuning platform already installed on your vehicle and presents that data on screen, and it can log sessions and display stored diagnostic trouble codes.
Spooled Dash does not tune, remap or flash your vehicle, and it does not write to your ECU itself. It can tell your tuning platform to switch to another map already stored on it, which changes which tune your vehicle runs, and it can set which data your tuning platform logs. Apart from that, it is a display and logging device.
Third-party software can change and break compatibility
Spooled Dash displays data produced by third-party tuning platforms — including DynoSpectrum (DS1) and MHD. Spooled Racing is not affiliated with, endorsed by, sponsored by, or partnered with DynoSpectrum, MHD, Audi, BMW, or any vehicle manufacturer. Those names are used only to describe what our product is compatible with.
Those platforms are developed and controlled entirely by other companies. They can change, update, restrict, or discontinue their software, firmware, data formats, protocols, or connection methods at any time, without notice to us and without our agreement. Any such change may reduce Spooled Dash's functionality, or stop it working with your setup altogether.
You accept that this risk exists and is outside our control. A loss of compatibility caused by a change to third-party software is not a defect in your product, and does not on its own entitle you to a refund, a replacement, or a warranty repair.
We will make commercially reasonable efforts to restore compatibility through software updates where we can. We cannot promise that restoring compatibility will be technically possible, that it will be possible within any particular timeframe, or that it will be possible at all — and in some cases the third party's own decisions will make it impossible.
The same applies to your vehicle. Manufacturer software updates, ECU replacements, changes to your tune, and modifications to your vehicle's electronics can all affect whether Spooled Dash works.
4. Fitment is your responsibility
Each unit is built for a specific vehicle chassis and a specific tuning platform. Before you order, it is your responsibility to confirm that the unit you are buying matches your vehicle and your setup. The fitment list on this website, and any guidance we give you before purchase, is offered in good faith but is not a guarantee.
A functioning, correctly installed unit of the third-party tuning platform is required. Without one there is no data for Spooled Dash to display, and the product will not do anything useful.
5. Safety, and how this product must be used
Spooled Dash is an informational display. It is not a safety device, not a substitute for your vehicle's own instruments and warning systems, and not a diagnostic tool of record.
Never operate, configure, or read the device in a way that distracts you from driving. You are solely responsible for operating your vehicle safely and lawfully at all times, for keeping your eyes on the road, and for complying with every law that applies where you are driving — including laws about screens and displays in vehicles.
Mounting matters. You must install the device so it does not obstruct your view, interfere with vehicle controls, or obstruct the deployment of any airbag. If you are not confident doing this correctly, have it fitted by a qualified professional.
- Do not rely on Spooled Dash for any safety-critical decision.
- Do not use it as your only indication of a fault or dangerous condition.
- Readings may be delayed, incomplete, or wrong — see section 6.
- Some functions may be unsuitable for use on public roads in your area.
6. Data accuracy
The values Spooled Dash displays originate from your vehicle's sensors and from third-party software. We do not generate that data and we cannot verify it. Readings may be inaccurate, delayed, incomplete, unavailable, or misinterpreted, for reasons including sensor fault, connection loss, third-party software behaviour, and vehicle condition.
You must not rely on displayed data as the sole basis for any decision about tuning, mechanical work, or the safe operation of your vehicle. Confirm anything important with proper diagnostic equipment.
7. Modified vehicles, tuning, and damage
Spooled products are intended for use on vehicles that are already running aftermarket tuning software. Modifying or tuning a vehicle can damage it, can affect its emissions compliance and roadworthiness, and will usually void some or all of the manufacturer's warranty. Those consequences are yours, and they exist whether or not you own our product.
We are not responsible for any damage to your vehicle, engine, drivetrain, or electronics, for any loss of manufacturer warranty, or for any consequence of a decision you made after looking at data on our display. We do not provide tuning advice, and nothing shown on the device or said by us is a recommendation about how to run your vehicle.
Installation is your responsibility. Damage caused by incorrect installation, incorrect wiring, or connection to an unsuitable power source is not covered by our warranty.
8. Orders, pricing, and payment
An order is an offer to buy. We may accept or decline it. Payment is processed by Shopify — we never receive or store your full card details. See our Privacy Policy.
Prices on this site are shown in US dollars and may change without notice. We take care to price accurately, but if a product is listed at a clearly incorrect price we may cancel the order and refund you in full, even after payment.
Taxes and shipping are calculated at checkout. Any customs duties or import taxes on international orders are yours to pay.
9. Shipping and risk
Delivery estimates are estimates, not guarantees, and we are not liable for delays caused by carriers or customs. Risk of loss passes to you on delivery to the address you gave us.
If a package arrives damaged, tell us through the support form within a reasonable time and keep the packaging — we usually need photographs to make a carrier claim.
10. Limited warranty
We warrant the hardware against defects in materials and workmanship, under normal use, for 12 months from delivery. If it fails within that period we will repair it, replace it, or refund it, at our discretion. This is your exclusive remedy for a defective product.
The warranty does not cover: loss of compatibility caused by third-party software changes (see section 3); damage from incorrect installation, accident, misuse, liquid, or unauthorised modification; cosmetic wear; or any unit whose serial number has been removed or altered.
To make a claim, use the support form and include your serial number and order number.
11. Software and updates
The software on your device is licensed to you, not sold. You get a personal, non-transferable, non-exclusive licence to use it on the unit you bought. You may not copy, reverse-engineer, decompile, or redistribute it except where the law says you may.
We may deliver updates over the air. Updates may add, change, or remove features — including where a third-party change forces our hand. We do not promise updates for any minimum period.
12. Intellectual property
Everything on this website and in the product software — including the Spooled name, marks, interface, text, and images — belongs to us or our licensors. Buying a product does not transfer any of it to you.
13. Disclaimer of warranties
Except for the limited warranty in section 10, and to the fullest extent the law allows, our products and this website are provided "as is" and "as available", without warranty of any kind. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the product will be uninterrupted, error-free, compatible with any particular vehicle or third-party platform, or that it will remain compatible over time.
Some jurisdictions do not allow the exclusion of implied warranties, so parts of this section may not apply to you. Where implied warranties cannot be excluded, they are limited to the duration of the limited warranty in section 10.
14. Limitation of liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any loss of profit, revenue, data, or vehicle use, arising out of or relating to the product or these Terms — whether the claim is in contract, tort, or otherwise, and even if we were told such damages were possible.
Our total aggregate liability for any claim relating to a product is limited to the amount you actually paid us for that product.
Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be excluded.
15. Indemnity
You agree to indemnify and hold us harmless from any claim, loss, or expense (including reasonable legal fees) arising from your misuse of the product, your installation of it, your operation of your vehicle, or your breach of these Terms.
16. Governing law and disputes
These Terms are governed by the laws of the US state in which Spooled Racing is organized, without regard to its conflict-of-law rules. Any dispute will be brought exclusively in the state or federal courts of that state, and you consent to that jurisdiction.
Before starting formal proceedings, you agree to contact us through the support form and give us a genuine opportunity to resolve the matter.
17. Changes to these terms
We may update these Terms. The version in force for your purchase is the one published when you placed your order, and the date at the top of this page shows when it last changed. Continuing to use the website or the product after a change means you accept the updated Terms.
18. Severability and contact
If any provision of these Terms is found unenforceable, the rest stays in force. Our failure to enforce a provision is not a waiver of it.
Questions about these Terms go through the support form on this website, which is our only contact channel.